Welcome! Classroommate (formally — GTrainers Organization. doing business as Classroommate — "Classroommate", "we", "us", "our") is an educational technology company that provides K-12 school districts with software improve G Suite administrative tasks effectiveness and explore the Google Classroom activities among your school domain, along with technology management and usage analytics. The privacy of each and every user matters deeply to us, and we strive for transparency in all of our data privacy practices—especially when it comes to identifying the information that we collect, use, share, and disclose, as well as the ways that we help keep your information safe. We take our responsibility to protect your information very seriously. Please remember that we are always here to answer any questions you have, and we look forward to working with you for years to come.
our website with a main page available at classroommate.gtrainers.org ("Website"); and our products and services ("Products"), including the following:
How we collect and store information depends on the particular Services and activities within those Services that you or your school participates in. For example, how we collect and store information depends on whether you visit our Website or if you or your school has decided to use our Products. We collect some information directly from school personnel and other users (e.g., information collected when signing up to use our Products), and we collect some information automatically (e.g., usage and log information when you visit our Website).
Some information that we collect may identify you personally, whereas other information is more generic in nature. We also collect information through our Products that may, alone or in combination with other available information, be reasonably used to identify a current or former student enrolled in a K-12 school or K-12 school district. When we collect such student information for K-12 school purposes, we do it on behalf of a particular school or school district and we refer to this information as "Personal Student Information". Classroommate collects Personal Student Information only where a school has chosen to use our Products and the school has obtained and/or provided appropriate consent under applicable law, or a relevant legal exception applies to allow us to collect such information.Information Provided Directly to Us
We may collect the following information directly from our users:
As you use our Services, we may automatically collect the following information:
Do Not Track: Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT.Personal Student Information
A school must register with Classroommate and obtain and/or provide proper consent for us to collect Personal Student Information through our Products. Our Products operate only on school-managed devices and/or accounts. Personal Student Information is collected on behalf of a school via a school's Classroommate account. Since we operate on behalf of schools, Personal Student Information is the property of and under control of the school at all times.
Other Information. We use information other than Personal Student Information for a variety of purposes, including to:
provide you with our Services send you information about your relationship or transactions with us notify you about new features in the Products and new Products and Services provide you with support analyze and improve our Services and to develop new features and Products send you marketing materials about about updates to our products features that we believe may be of interest to you notify you of company updates and notable events help prevent fraud and enforce the legal terms that govern your use of our Services administer and troubleshoot our Services.
Aggregate Data: We may create, use, and share aggregate, anonymous, or otherwise de-identified data for various business purposes such as product development, research, and marketing. Such data will not contain any Personal Student Information.
Classroommate takes the security and privacy of your data very seriously. For these reasons, Classroommate has implemented various technical, administrative, and physical safeguards to protect your information, including specific training of our personnel authorized to access Personal Student Information or other information that can identify you personally. These safeguards vary depending on the sensitivity of the information at issue.
Classroommate is committed to preventing unauthorized access to our systems and data, and will investigate any possible occurrence. In the event of a breach of Personal Student Information, Classroommate will comply with all relevant breach laws, including applicable requirements to provide notification to you, affected parents, legal guardians, and/or eligible students.
School's Request for Deletion of Personal Student Information: At any time during or following the termination of the Agreement, a school may request the deletion of the Personal Student Information held by Classroommate pursuant to this Agreement. Classroommate will take reasonable efforts to delete and/or de-identify such information in a commercially reasonable amount of time under applicable laws, unless we are required to retain such information to comply with our legal obligations or law enforcement, resolve disputes, or enforce our agreements. We will also transfer Personal Student Information at you or your school's request in a commercially reasonable amount of time in compliance with applicable law.
Deactivated Accounts: We may consider a school's account to be terminated 365 days after all of a school's Classroommate licenses expire without use, reactivation, or renewal by the school. At that time, we will de-identify and/or delete Personal Student Information within a commercially reasonable period of time as long as that information is not necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Parents, Legal Guardians, and Eligible Students: Upon request and in accordance with applicable law, we may disclose certain Personal Student Information collected through our Products that we and our agents have about you or your child so that you may review and/or request changes in the accuracy of such information. If you wish to request a review or correction of your child's records, please contact the appropriate official in your school district and ask them to collaborate with the Classroommate team to carry out this action. We will use commercially reasonable efforts to process such requests in a timely manner in accordance with applicable law.
Schools and Districts: Please reference the "Personal Student Information" section above.
Our Website and Products are operated in the Google Data Center at Taiwan. If you are located outside of Taiwan, please be aware that any information you provide to us will be transferred to and/or accessed within Taiwan. You are consenting to this transfer of information by using our Services or providing any information to us through our Services.
If you have have questions or concerns, the best way to reach us is by emailing email@example.com. You can also reach us by calling (886) 2 2701 9998. Additionally, please feel free to consult additional resources such as the ones listed below.